Check If the E-citizen Certificate of Good Conduct is Ready For Download

Many institutions or financial providers usually ask for your certificate of good conduct or a police clearance certificate before you can access their services. Some institutions request your Affidavit of Good Conduct.

If you seek jobs in Kenya, you will most likely need a Certificate of Good Conduct. Without a certificate of good conduct, you won’t be able to get a government job in Kenya. The private sector is progressively following suit, with most firms requiring job applicants to have a Police Clearance Certificate – one of the numerous documents that have become needed to secure employment. The certificates of good conduct in Kenya show that the Kenyan police authorities have conducted a criminal search on a job candidate and found the person to be of good morals and behaviors, have no criminal records, and obey the law.

If you are checking if your certificate of good conduct is ready, you must have registered for it and waited for a few weeks before checking to see if it is available for download and printing.

How to check if your Certificate of Good Conduct is Ready in Kenya

You can register for the Kenya Certificate of Good Conduct, via Huduma Center, the eCitizen website, or the Directorate of Criminal Investigation offices nationwide. Checking your certificate of Good Conduct depends on the method with which you registered for the account.

1. How to Check the Certificate of Good Conduct via Huduma Center

Huduma Centers is the only platform that allows you to access all online government services in an office. There are 52 Huduma centers across the country with at least one center in each of the 47 counties.

To apply for a Certificate of Good Conduct via Huduma Centers, visit one in your locality with all of your details and approved government documents. After applying, you will have to wait at least five days for your documents to be processed and the certificate approved by the police department. If everything goes well, your certificate should be ready for collection at the Huduma center where you registered.

However, Huduma Center’s process might take longer than 30 days to verify, process, and issue your certificate of Good Conduct. You should know that the cost of getting your Certificate of Good Conduct at Huduma Centers is KES 1000.

2. How to Check the Certificate of Good Conduct at DCI Headquarters

You can also check your Certificate of Good Conduct at the DCI headquarters for those in Nairobi or the nearest Division CID office near you for those, not in Nairobi. The Directorate of Criminal Investigations, DCI, is the only police unit responsible for verifying, processing, and issuing the Police Clearance certificate.

If you applied for your clearance via the DCI headquarters or the nearest CID office, you will have to wait for a week, then visit the office you registered to check if your Certificate of Good Conduct is ready for collection. You should know that if you register via DCI, your application process might take longer because of the many applications through the office.

3. How to Check the Certificate of Good Conduct is Ready for Download Online

You can also register for the Certificate of Good Conduct online via the eCitizen website. Whether you register for the Certificate of Good Conduct online, through Huduma Centers, or the DCI office, you can check, download, and print your clearance status online.

To check for the status of your clearance online, you must have a registered eCitizen account. If you registered for the Certificate of Good Conduct Online, you already have an eCitizen account, follow the process below to download your clearance.

If there is a longer delay in the processing of your certificate of good conduct, contact the necessary authorities via email or phone number. The phone number and email can be found on the eCitizen website.

How to Register for eCitizen

Before you will be able to get your certificate of good conduct online, you need to register on the eCitizen platform. The eCitizen portal is the only website that allows you to apply for many government-approved certificates.

For those who want to check their Certificate of Good Conduct online but don’t have an eCitizen account, follow these steps to register;

1. Visit the eCitizen portal registration page.
2. There are 4 different accounts you can create depending on the type of citizen you are. There is the Kenyan Citizen account, which requires your national ID number and your first name. The other three are self-explanatory. Foreign Resident for foreigners in Kenya (this account requires your foreigner certificate and first name), Visitor for nationals who require a visa to enter the Republic of Kenya, and Business for businesses registered in Kenya (You will need your business registration number).
3. Click on the right account depending on the type of citizen you are.
4. For most people, you will choose the Kenyan citizen account. When you click on this, you have the registration stage.
5. The first stage requires your ID number and first name as per your ID and year of birth. Click on Validate after entering your details. The website validates that your ID is correct, and then takes you to the next phase.
6. The next phase requires you to input your email address and a verification code will be sent to the email for verification.
7. The third stage requires you to set a secure password.
8. The last stage requires you to upload your photos, agree to the terms of service, and then click complete.

After you have completed the registration, you will be redirected to the login page where you can now login to your account using your ID and the password you created.

How to Apply for a Certificate of Good Conduct

Now that you’ve registered on the eCitizen portal, you can apply for a certificate of good conduct if it’s you haven’t applied. To do this,

Who Qualifies For a Certificate of Good Conduct?

Not everybody in Kenya qualifies for a Certificate of Good Conduct. Here are the categories of people who qualified;

• A Kenyan citizen living within the country.
• A Kenyan citizen living outside the country.
• A foreign Citizen who is not an alien or refugee.
• A foreign Citizen who is a legal alien and resides in the country for at least 3 months.

Anybody registering must be 18 years or above and must have a National ID card (Kenyan Citizens), Alien ID card (foreign Citizens who are legal aliens), or country’s passport (foreign citizen who is not refugee). The applicant’s fingerprint must be recorded and the payment receipt must be attached to the applicant’s fingerprints. A person below 18 can also apply but must provide an original and clear copy of their birth certificate.

How much does getting a Certificate of Good Conduct cost in Kenya?

To get your certificate of Good Conduct, you only have to pay a one-time payment of KES1,050. The actual cost is KES 1000, and the KES 50 on it is transaction charges. If you registered online, you can make the payment via M-Pesa or any other payment means. For those who would like to register via Huduma Center or DCI Headquarters, you can go with cash or make bank payments at the center.

How long does Police Clearance take to be ready in Kenya?

The Police clearance certificate or Certificate of Good Conduct takes one or two weeks for the check to be done and your certificate issued. However, it can take up to 30 days at times especially if you registered via DCI headquarters because of the backlog of applications they run daily, and it might take longer before your activity is verified.

The application processing begins after you have done your fingerprint capturing because DCI usually runs your fingerprints in their system of criminal records. If your fingerprint is not associated with any criminal records, it takes a week for the police clearance certificate to be issued.

How long is a certificate of good conduct valid?

Certificates of Good Conduct in Kenya are typically deemed valid for twelve months following the date of issuance after which you must re-apply. This implies that those looking for a job should make sure the certificate is acquired within 12 months of the planned use. However, some employer accepts certificates of Good Conduct issued within three years.

How long does a Police Clearance Certificate take at Huduma Centre?

If you registered for the Certificate of Good Conduct at a Huduma Center, you can go back to the center to get your certificate after two weeks. However, the waiting period could take up to a month before the clearance is ready.

Conclusion

You can check your Certificate of Good Conduct in three different ways, by visiting the nearest Huduma center, Directorate of Criminal Investigation headquarters, or eCitizen portal.