How to Redeem and Convert Bonga Points to MPesa Cash (2024)

Bonga Points is a loyalty program offered by Safaricom, a mobile network operator in Kenya. It allows Safaricom subscribers to earn points for using various Safaricom products and services such as airtime, data, SMS, and M-PESA. These points can then be redeemed for rewards such as airtime, data bundles, SMS bundles, merchandise, and even services such as paying for utilities and shopping.

Bonga Points are earned automatically whenever a Safaricom subscriber uses any eligible products and services. The amount spent on the service determines the number of points earned. For instance, a subscriber can earn 1 point for every Kshs. 10 spent on airtime or data, and 5 points for every Kshs. 10 spent on M-PESA.

Safaricom subscribers can check their Bonga Points balance by dialing *126# on their phones or using the MySafaricom app. The points have a validity period of three years, after which they expire and cannot be redeemed.

Do you know you can convert your Bonga Points To Cash? In this article, we will show you how to use your Bonga points to buy airtime, data, products, and services online, use your points to pay a bill and convert them to cash.

How to check your Bonga Points balance

If you’re curious about how many Bonga Points you have, here are a few ways to check your balance:

1. Dial *126#

The easiest way to check your Bonga Points balance is by dialing *126# on your Safaricom line. This will bring up a menu with various options, including “My Bonga Balance.” Simply select this option and your current Bonga Points balance will be displayed.

2. Use the MySafaricom App

If you have the MySafaricom app installed on your phone, you can also use it to check your Bonga Points balance. Simply open the app, select “Bonga” from the main menu, and your current balance will be displayed.

3. Check your Monthly Statement

If you’re subscribed to Safaricom’s monthly statement service, you can also check your Bonga Points balance on your monthly statement. Simply look for the section labeled “Bonga Points Balance” and your current balance will be displayed.

It’s important to note that Bonga Points have a validity period of 3 years, after which they expire and cannot be redeemed. So, be sure to check your balance regularly and redeem your points before they expire.

In conclusion, checking your Bonga Points balance is easy and can be done in a variety of ways. Whether you prefer to use your phone or the MySafaricom app, it’s important to keep track of your points so you can redeem them for rewards and enjoy the benefits of being a loyal Safaricom subscriber.

How to Redeem Safaricom Bonga points

Before you can even think of redeeming your Safaricom Bonga points, you must be enrolled in the Bonga Points royalty service by dialing *126# and have been using their service.

If you’ve been accumulating Bonga Points and are ready to redeem them, here’s a step-by-step guide on how to do it:

Check your Bonga Points Balance: Before you can redeem your Bonga Points, you need to know how many points you have. You can check your Bonga Points balance by dialing *126# on your Safaricom line, using the MySafaricom app, or checking your monthly statement.
Choose a Redemption Option: Once you know your Bonga Points balance, it’s time to choose a redemption option. Safaricom offers a variety of rewards that you can redeem your points for, including airtime, data bundles, SMS bundles, merchandise, and services. You can browse the available redemption options on the Safaricom website or by dialing *126# and selecting “Bonga Options.”
Select the Redemption Option: Once you’ve chosen a redemption option, follow the prompts to select the reward you want to redeem your points. For instance, if you want to redeem your points for airtime, select “Airtime” from the redemption options and then choose the airtime you want.
Confirm Your Redemption: Once you’ve selected your redemption option, you’ll be asked to confirm your choice. Make sure to check that the details are correct before confirming your redemption.
Receive Your Reward: Once you’ve confirmed your redemption, your reward will be sent to you. If you’ve redeemed your points for airtime, data bundles, or SMS bundles, they’ll be credited to your account immediately. If you’ve redeemed your points for merchandise or services, you’ll receive instructions on how to claim your reward.

In conclusion, redeeming Safaricom Bonga Points is easy and can be done in a few simple steps. By following the steps outlined above, you can redeem your points for a variety of rewards and enjoy the benefits of being a loyal Safaricom subscriber.

How to use Bonga Points to Pay a Bill

You can use your Bonga points to pay a bill like DSTV, GoTv, Startimes, KPLC, ZuKu, etc. If you’ve been accumulating Bonga Points and are interested in using them to pay a bill, here’s a step-by-step guide on how to do it:

Check your Bonga Points Balance: Before you can use your Bonga Points to pay a bill, you need to know how many points you have. You can check your Bonga Points balance by dialing *126# on your Safaricom line, using the MySafaricom app, or checking your monthly statement.
Choose a Bill Payment Service: Safaricom offers a variety of bill payment services that you can use your Bonga Points to pay for. These services include KPLC, DSTV, Startimes, and many others. You can browse the available bill payment services on the Safaricom website or by dialing *126# and selecting “Bonga Options.”
Select the Bill Payment Service: Once you’ve chosen a bill payment service, follow the prompts to select the specific bill you want to pay. For instance, if you want to pay your electricity bill, select “Electricity” from the bill payment options and then choose the electricity provider and the amount of the bill.
Select Bonga Points as the Payment Method: After you’ve selected the bill you want to pay, you’ll be asked to choose a payment method. Select Bonga Points as the payment method and enter the amount of Bonga Points you want to use to pay the bill.
Confirm Your Payment: Once you’ve entered the amount of Bonga Points you want to use to pay the bill, you’ll be asked to confirm your payment. Make sure to check that the details are correct before confirming your payment.
Receive a Confirmation Message: Once you’ve confirmed your payment, you’ll receive a confirmation message that the bill has been paid. The bill payment service provider will also receive a notification that the bill has been paid using Bonga Points.

Using Bonga Points to pay a bill is easy and can be done in a few simple steps. By following the steps outlined above, you can use your Bonga Points to pay for a variety of bills and enjoy the benefits of being a loyal Safaricom subscriber.

How to convert Bonga Points to Mpesa

You can also convert your Bonga Points to Mpesa. All you have to do is follow these process;

You must have access to a Till number.
Dial *126*1#, to redeem the Bonga Points via the Lipa na Bonga Points option.
The converted amount will be deposited to the Till number.
You can then proceed to withdraw the cash

How are Safaricom Bonga Points Calculated

Safaricom Bonga Points are calculated based on the amount of money you spend on various Safaricom products and services. The formula for calculating Bonga Points is straightforward: for every KES 10 spent on Safaricom products and services, you earn one Bonga Point.

Here are some examples of how Bonga Points are calculated:

Airtime and Data Bundles
- For every KES 10 you spend on airtime or data bundles, you earn one Bonga Point. For instance, if you buy KES 500 worth of airtime, you will earn 50 Bonga Points.
M-Pesa Transactions
- For every KES 10 you spend on M-Pesa transactions, you earn one Bonga Point. This includes sending money, paying bills, and buying goods and services. For instance, if you send KES 1,000 to someone, you will earn 100 Bonga Points.
Home Fibre and TV Services
- For every KES 10 you spend on Home Fibre and TV services, you earn one Bonga Point. For instance, if you pay KES 3,000 for your Home Fibre and TV services, you will earn 300 Bonga Points.

It’s worth noting that Bonga Points are calculated based on the net amount spent, which means any discounts or promotions are excluded from the calculation. Additionally, Bonga Points earned from a particular transaction may take up to 48 hours to reflect in your account.

Bonga Points are calculated based on the amount of money you spend on Safaricom products and services, with one Bonga Point earned for every KES 10 spent. By understanding how Bonga Points are calculated, you can make the most of the loyalty program and earn rewards for using Safaricom products and services.