There are so many issues that you will probably encounter with the KPLC token system. At times you may, the KPLC pay bill number might not work; that’s the reason we showed alternative KPLC pay bill numbers to buy tokens.
Sometimes you might experience offline and system downtime issues, resulting in delayed token responses. Many a time, you might not know your KPLC token account number. So in this article, we showed many ways to find your KPLC Token account number.
Read Also: Common KPLC CIU errors and how to fix them
How To Know Your KPLC Token Account Number
There are several ways to find your KPLC Token Account Number:
1. Token Meter
You can find your KPLC token account number using the Token Meter. All you have to do is dial the code 804 (Hexing) / 100 (Conlog) / 65 (Shenzen) and then press the enter button. If you dial the code correctly, your 11-digit Account number will be displayed on your screen.
Your KPLC Token Account Number is usually printed on your electricity bill. You can find your account number in the top right corner if you have a physical copy of your bill.
3. KPLC Self Service
You can also find your KPLC Token Account Number by logging into the KPLC Self-Service platform using your customer number. Your account number will be displayed on the dashboard or in the “Account Information” section. Check out how to use the KPLC Self-Service.
4. Customer Care:
You can also contact Kenya Power’s customer care center by calling 0703070707 or emailing [email protected]. Customer care representatives can assist you in finding your KPLC Token Account Number.
You can also SMS the KPLC customer care center by texting “balance” to 95551. The KPLC customer care center will then send you a reply with your account balance and the account number.
It’s important to have your KPLC Token Account Number handy. You will need it to pay electricity bills, request new connections, and perform other tasks related to your electricity account.